Lighthouse Self Storage facilities are dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions asked by potential tenants. If your questions are not answered here, please contact your nearest facility and speak to one of our friendly storage professionals.
How long do I have to sign up for?
We offer month-to-month leases, meaning storing with us doesn't involve any long-term contracts or commitments.
Do I need a credit card?
No credit card is required to rent with us and we do not check your credit report.
When can I get to my belongings?
Standard gate access hours at most loactions are from 5:00 am - 9:00 pm, 7 days a week except on Christmas and Thanksgiving. Our office hours at most locations are from 9:00 am- 6:00 pm, Monday-Saturday and 9:00 am - 2:00 pm on Sunday. After hour appointments may be available for our customers' convenience upon request. Please note: Some facilities have unique office hours and gate hours, so we recommend double-checking with your facility directly to make sure the office is open prior to your arrival.
How much notice must I give when moving out?
We request a 10-day written notice prior to your move out. Full details on the vacating policy will be provided for you at the time of move-in.
Do you offer a mover?
We would be more than happy to recommend a local, reliable mover. Please contact a facility near you for full details.
How can I make a payment?
Payments can be processed by mail, in person or through our website. Click here to make your payment online. You may also arrange to have payment be automatically deducted from your debit card or credit card. Please ask your manager about this option. All of our facilities are equipped with a payment drop box, however, we do not recommend this for cash payments.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please click our Rent Online button near the top of this webpage to view prices and process your rental.
How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed. Our online Storage Calculator (under our Storage Tips button) can estimate how much space you may need.
What forms of payment do you accept?
We accept cash, checks, Visa, Mastercard, Discover and American Express. Please ask about our credit card auto-pay program!
Do you sell Locks, Packing and Moving supplies?
Yes. We sell high quality locks, boxes and moving supplies.
Do you have outdoor storage for boats, RVs and other vehicles?
Yes, we have space for Boats, RVs, Commercial Vehicles, Semi-trailers, Trucks and Cars at many of our locations.